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If a surface element on your electric range is not working, here are the top four most probably causes.

-Electric ranges have two common styles of surface elements: a conventional coil and a smooth top radiant coil. Each element is controlled by its own switch. When the selector knob is turned to a heat setting, the switch allows voltage to travel to the element, closing the circuit and causing the element to heat. If the element does not heat, then its likely that the component has burned out. You can often determine that a conventional coil element is burned out by checking for any visible breaks or blistering. When inspecting the smooth top radiant coil, check for breaks or burn spots. You can also use a multi-meter to test the element for continuity, a continuous electrical path present in the part. If the element tests negative for continuity, it will need to be replaced.

-Over time, the contact in the receptacle can burn out which will interrupt the voltage being sent to a conventional coil element. If the contacts are visibly burnt or damaged, you should replace the receptacle with the new one.

-A loose or burnt wire connection could also be responsible for the element not working. The element power supply wires will commonly burn out near the element and will appear visibly damaged.

-The surface element switch could be defective as well. The switch regulates the element. When the element reaches the estimated temperature, the switch shuts off the voltage. This cycle repeats throughout the cooking process to maintain the proper temperature. A defective switch may prevent the element from working at all. If your cooktop has another identically sized surface element, try substituting it in the receptacle. If the newly installed element fails to work, then the switch is probably at fault.

For additional troubleshooting information, enter your appliance’s full model number in our website’s repair help search bar.

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