FAQ – Vendors 2017-05-18T16:43:10+00:00
Privacy Policy / Confidential Information 2018-01-16T00:26:59+00:00

Effective Date: 01/01/2018

This privacy notice discloses the privacy practices for www.zabace.com. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

  • What information we collect;
  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated; and
  • How to address concerns over misuse of personal data.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, web forms, or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Unless you ask us not to, we may contact you via email in the future to tell you about our services or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as rental application data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g, billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment but provided us to a third-party company specializing in the storage of encrypted data for property managers.

Notification of Changes

In the event that material changes are made to this document, you will be notified via email.

Cookies

We and our software providers use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site or sites you are routed to (e.g., property management accounting software). However, we have no access to or control over these cookies.

We partner with another party to provide specific services required by our business such as credit check and rental payment receiving companies. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 530-757-2818 or via email at accounting@zabace.com

 

 

What if I need to get a hold of the tenants? 2017-05-18T16:48:18+00:00

The tenant contact info and access instruction are attached at the bottom of your work order. For more information, see your list of open work orders here.

 

Who will I be in contact with for each job? 2017-05-10T13:27:24+00:00

At the top of your work order, you will see who is coordinating the work under “Managed By”. This is the Account Manager for the property and your main point of contact for the job.

How do I update my insurance and business license information? 2017-05-02T05:03:09+00:00

To update your insurance and/or business license information you can either email a copy of your insurance and/or business license to support@zabace.com or drop off a copy at our office.

Our office is located at 1777 Oak Ave. Suite A, Davis, CA 95616.

How does payment work? When will the payment go through? 2017-05-02T05:08:30+00:00

We pay our vendors on the 10th of every month. Checks can either be picked up at the office or mailed to you, just let us know! Please be sure we receive your invoices by the 5th of every month to allow time for processing.

What does it take to become a Zabace Vendor? 2017-05-02T04:59:13+00:00

We are always open to working with new vendors. If you are interested in becoming a Zabace vendor, we’d love to meet you. Stop by our office to introduce yourself and bring a business card with you!

How can I submit my bid or invoice? 2017-05-11T12:59:22+00:00

Bids and invoices should be submitted directly to the Work Order or emailed to accounting@zabace.com. Click here to look up your current list of open Work Orders.

How can I find my list of open Work Orders? 2017-05-11T12:57:53+00:00

Enter your email address here to gain access to your list of current open Work Orders.

Help…I need after hours assistance! 2017-05-10T20:56:47+00:00

During regular business hours, our office can be reached at (530) 757-2818. If you are trying to reach someone specific, you will be prompted to enter their extension and you can leave them a voicemail directly. If you need to reach us in the evening or on a holiday, you can also dial (866) 490-9031 and your call will be taken and forwarded to the appropriate person.

If it is an truly emergency, please call (800) 490-9031 and indicate the matter to the answering service and the Account Manager who is on call will be in contact with you.