FAQ – Current Owners 2017-05-15T23:14:40+00:00
Privacy Policy / Confidential Information 2018-01-16T00:26:59+00:00

Effective Date: 01/01/2018

This privacy notice discloses the privacy practices for www.zabace.com. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

  • What information we collect;
  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated; and
  • How to address concerns over misuse of personal data.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, web forms, or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Unless you ask us not to, we may contact you via email in the future to tell you about our services or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Express any concern you have about our use of your data.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as rental application data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g, billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment but provided us to a third-party company specializing in the storage of encrypted data for property managers.

Notification of Changes

In the event that material changes are made to this document, you will be notified via email.


We and our software providers use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site or sites you are routed to (e.g., property management accounting software). However, we have no access to or control over these cookies.

We partner with another party to provide specific services required by our business such as credit check and rental payment receiving companies. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.


This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 530-757-2818 or via email at accounting@zabace.com



How often will I be contacted by your company? 2017-05-10T20:29:37+00:00

Generally, we contact our owners only when needed. At a minimum, we will reach out to you for lease extensions, larger repairs and monthly accounting statements. If more contact is necessary, it will be dependent upon each situation. Regardless, we encourage owners to contact our office if they would like to speak with their Account Manager or another team member.

Will I ever need to speak directly with my tenants? 2017-03-17T20:35:23+00:00

Typically, owners are not required to speak with tenants. If owners would like to speak with tenants, we are happy to facilitate communication between both parties.

What will my property rent for? Can this change in the future? 2017-03-17T20:34:36+00:00

Rental rates are dependent on each property’s location, condition, size and availability. Because each property is unique, our team takes the time to complete a thorough inspection of the property in order to determine the best rate. At the beginning of each year, our accounting department does an annual market assessment to give owners insight into the property’s future value.

When will I receive rent payments? 2017-09-11T18:46:17+00:00

Our team works diligently to deliver payments in a timely manner. Please see below for a timeline summary of our monthly payment calendar:

1st: Rent is due for all tenants

3rd-5th: All rent should be collected from tenants

6th-9th: Bills are processed and payments for vendors are completed

10th, 11th, 12th: Owners are paid

We do ask that our owners take weekends and holidays into consideration upon completion of each payment.

What are your management fees? 2017-05-11T06:03:28+00:00

Our management fees can vary depending on the property. We only charge a certain percentage of the monthly rent, we don’t charge extra for specialty services like other property management companies do. Our services include, but are not limited to, collecting rent, billing utilities to tenants, leasing, scheduling maintenance and repairs. We do not charge any additional fees for any of these services.

Will there be more than one person handling my property? 2017-05-10T20:46:09+00:00

Here at Zabace, we work as a team to provide the best property management service to our property owners. Primarily, one of our Account Managers or Account Coordinators will be assigned to a property and will serve as the owner’s direct contact for detailed questions and concerns. We encourage all of our future and current owners to check out our “People” page, which lists our team of Account Managers, as well as our other staff members. If you are unsure which Account Manager has been assigned to your property, please do not hesitate to email support@zabace.com. We are happy to help you connect with the appropriate contact as necessary. 

Help…I need after hours assistance! 2017-05-10T20:56:47+00:00

During regular business hours, our office can be reached at (530) 757-2818. If you are trying to reach someone specific, you will be prompted to enter their extension and you can leave them a voicemail directly. If you need to reach us in the evening or on a holiday, you can also dial (866) 490-9031 and your call will be taken and forwarded to the appropriate person.

If it is an truly emergency, please call (800) 490-9031 and indicate the matter to the answering service and the Account Manager who is on call will be in contact with you.

What is the Davis Rental Ordinance? 2017-05-11T17:26:09+00:00

Please fill out your information in the mailing list below to receive occasional updates about the Davis Rental Ordinance that was passed by City Council in early 2017.

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Information regarding Fair Housing Services in Davis can be found here.

What’s a Property Manager? 2017-05-11T06:12:43+00:00

A property manager is someone who manages all aspects of a rental property, from showing the property to prospective tenants to signing leases, to collecting rent, organizing maintenance and repairs and communicating with tenants, among other things. A property manager removes your requirement to communicate with tenants and acts as a middle entity, which often removes stressful situations between tenant and landlord. Feel free to contact us and we’d be happy to discuss our company’s services with you!

What services do you provide? 2017-03-15T22:21:49+00:00

We strive to offer flexible rental and property management services that fit the needs of our property owners. We work to treat and manage each property as if it were our own by providing assistance in leasing, accounting, maintenance and much more. For questions or concerns, please call (530) 757-2818 ext. 1 or you can click the link (insert link from blog) to view our blog site. We post various videos with helpful tips and assistance for property owners. **look at new owner documentation pdf for help answering question**